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Alerts and Alert Rules
What’s the difference between an alert and an incident?
What are ‘similar’ incidents in Zenduty?
What happens if there are multiple contradicting alert rules matching an incoming alert?
How can I change the SMS content for Zenduty Alerts?
Schedules and Escalation Policies
What happens when no one is on-call?
Why can't a user access the incident even though they is part of the EP the incident has been reassigned to?
Services and Integrations
What are the rate limits in Zenduty API and notifications?
What are fields that can be used to build outgoing alert rules?
What are the integrations available in Zenduty?
What are the permissions required to merge incidents?
How are users notified when they are added as a responder?
How to assign roles from an on-call schedule?
Can there be two owners in an account?
What can I do with RBAC (Role Based Access Control)?
What are the list of options where domain restriction can be applied?
Does Zenduty have OpenSource API?
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