Zenduty limits the number of alerts sent to a specific integration to approximately 100 alerts/minute and incidents triggered to approximately 60/minute.
Limits also apply to the number of SMS/Phone call alerts sent to a user, which depends on their subscription plan as follows:
| Plan | SMS | Phone | Slack/MSTeams/Push notifications/Email |
| Free | 1 SMS alert every 5 mins | 1 Voice alert every 5 minutes | No Limit |
| Starter | 1 SMS alert every 2 minutes | 1 Voice alert every 4 minutes | No Limit |
| Growth | 1 SMS alert every 1 minute | 1 Voice alert every 2 minutes | No Limit |
| Enterprise | 1 SMS alert every 1 minute | 1 Voice alert every 2 minutes | No Limit |
Zenduty applies certain rate limits to some API requests to ensure proper and orderly access of Zenduty’s incident and alert data.
| Activity | Rate Limit |
| Incident Post | 1 per second, 15 per minute |
| Incident Get | 3 per second, 30 per minute |
| Alert Post | 5 per second, 30 per minute |
| Alert Get | 1 per second, 20 per minute |
| On-Call Get | 2 per second, 40 per minute |
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article