Incidents

What are the permissions required to merge incidents?
The following are the permissions required to merger incidents. Intra-team Incident Merge: By default, users can merge incidents within their own team....
Tue, 17 Oct, 2023 at 1:48 PM
How are users notified when they are added as a responder?
When a user is added as a responder, Zenduty looks for all the configured contact methods within the user’s notification rules for that incident’s urgency l...
Tue, 17 Oct, 2023 at 1:49 PM
How to assign roles from an on-call schedule?
From the web application Navigate to your incident page and click on the Roles tab. Next to your role, click on the assignee dropdown, search for the on...
Tue, 17 Oct, 2023 at 1:55 PM