How to assign roles from an on-call schedule?

Created by Anjana Giri R, Modified on Tue, 17 Oct, 2023 at 1:55 PM by Anjana Giri R

From the web application


Navigate to your incident page and click on the Roles tab. Next to your role, click on the assignee dropdown, search for the on-call schedule from which you want to assign the role. Zenduty will fetch the first person who is on-call from the schedule and assign them to the role.


From the Slack/Teams bot application


Within the incident message, inside the role section click on the … button and click on Assign Role. Search for the on-call schedule from which you want to assign the role. Zenduty will fetch the first person who is on-call from the schedule and assign them to the role.


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